Terms of Service
Your agreement with GhostPOV
1. Introduction
Welcome to GhostPOV (“Ghost Pov”, “we”, “our”, or “us”). These Terms of Service (“Terms”, “Terms & Conditions”, “TnC”, “T&C”) constitute a legally binding agreement between you and GhostPOV regarding your use of our website, platform, and any related services or features we provide.
Our Privacy Policy and Payments Policy are incorporated by reference and form an integral part of this agreement.
By accessing, browsing, or using GhostPOV in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our service.
2. Service Description
GhostPOV is an anonymous feedback platform that enables users to create “echo” posts and receive anonymous feedback from the community. Our service facilitates honest, constructive communication while maintaining user privacy.
Core Features:
- Creation and sharing of echo posts
- Anonymous feedback submission and reception
- Content moderation and filtering systems
- User dashboard and analytics
Premium Features:
- AI-powered insights and sentiment analysis
- Advanced spam and abuse detection
- Enhanced content filtering and customization
3. User Responsibilities and Acceptable Use
3.1 Permitted Use
You agree to use GhostPOV only for lawful purposes and in accordance with these Terms. You are responsible for:
- Maintaining the confidentiality of your account information
- Using the service in a respectful and constructive manner
- Providing accurate information when required
- Respecting the privacy and anonymity of other users
- Complying with all applicable laws and regulations
3.2 Prohibited Activities
You expressly agree NOT to:
- Engage in harassment, bullying, or threatening behavior
- Share illegal, defamatory, or harmful content
- Attempt to identify anonymous feedback providers
- Use automated tools, bots, or scripts to access the service
- Create multiple accounts to circumvent limitations
- Distribute malware, viruses, or malicious links
- Violate intellectual property rights
- Engage in any activity that disrupts or interferes with the service
4. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
While we maintain anonymity for feedback providers, we may collect certain information necessary for service operation, security, and legal compliance. You consent to such collection and use as described in our Privacy Policy.
You are responsible for the content you post and the feedback you provide. Do not share personal information that could compromise your anonymity or that of others.
5. Limitation of Liability and Disclaimers
Important Risk Acknowledgment
Due to the anonymous nature of our service, feedback content or message may contain spam, abusive language, slurs, or malicious links. Exercise caution and avoid interacting with suspicious content.
5.1 Service Disclaimer
GhostPOV is provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the service’s reliability, accuracy, or fitness for any particular purpose.
5.2 Limitation of Liability
To the maximum extent permitted by law, GhostPOV and its team (“owners” or “developers”) shall not be liable for:
- Any damages resulting from feedback content received through the platform
- Losses arising from malicious links or content shared by users
- Service interruptions, downtime, or data loss
- Actions or misconduct of other users
- Any indirect, incidental, special, or consequential damages
5.3 Indemnification
You agree to indemnify and hold harmless GhostPOV, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these Terms.
6. Premium Features and Billing
6.1 Premium Subscriptions
Premium features are available through subscription plans with enhanced functionality including AI-powered insights, advanced filtering, and priority support.
6.2 Billing and Payments
Subscription fees are billed in advance and are non-refundable except as required by law. Detailed payment terms are outlined in our Payments Policy.
6.3 Marketing Terms Clarification
“Lifetime” access means for the duration that GhostPOV remains operational and is not a guarantee of perpetual service availability.
“Unlimited” features are subject to fair use policies and reasonable limitations to ensure service stability and prevent abuse.
7. Service Availability and Modifications
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or security reasons.
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We will provide reasonable notice of significant changes when possible.
These Terms may be updated periodically. Continued use of the service after changes constitutes acceptance of the updated Terms.
8. Account Termination
8.1 Termination by User
You may terminate your account at any time by following the account deletion process in your user settings. Upon termination, your access to premium features will cease immediately.
8.2 Termination by GhostPOV
We reserve the right to terminate or suspend accounts for:
- Violation of these Terms of Service
- Abusive behavior toward other users or staff
- Fraudulent or illegal activities
- Repeated policy violations
- Failure to pay subscription fees
8.3 Effect of Termination
Upon termination, your right to use the service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
9. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any disputes arising from or relating to these Terms or your use of GhostPOV shall be subject to the exclusive jurisdiction of the courts located in India.
We encourage users to contact us directly to resolve any issues before pursuing legal action.
10. Miscellaneous
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy and Payments Policy, constitute the entire agreement between you and GhostPOV.
No Waiver: Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it.
11. Contact Information
If you have questions about these Terms of Service, need clarification on any provisions, or wish to report a violation, please contact us at: privacy@ghostpov.xyz
We aim to respond to all inquiries within 24-72 hours during business days.
This Policy is effective as of July 7, 2025.