How we handle your payment and billing information
GhostPOV provides a premium service with transparent pricing and secure payment processing. This policy explains our payment terms, billing procedures, accepted payment methods, and refund policies to ensure you understand our financial practices before making any purchases.
All payments are processed through Razorpay’s secure infrastructure. We do not store any payment information on our servers, ensuring your financial data remains protected.
Our Privacy Policy and Terms of Service are incorporated by reference and form an integral part of our payment practices.
We accept various payment methods through our secure payment processor, Razorpay, to accommodate different preferences and banking systems:
GhostPOV offers a one-time premium purchase that provides lifetime access to all premium features. This one-time payment model ensures you pay once and enjoy premium benefits without recurring charges.
Premium features include:
Users can purchase additional AI summary credits separately if they exceed their included quota. These credits are available in various packages to suit different usage patterns and requirements.
“Lifetime” access means for the duration that GhostPOV remains operational and is not a guarantee of perpetual service availability.
“Unlimited” features are subject to fair use policies and reasonable limitations to ensure service stability and prevent abuse.
Your payment security is our highest priority. We implement industry-standard security measures to protect your financial information:
Razorpay maintains the highest security standards and is trusted by millions of businesses across India. Your payment data is encrypted and protected throughout the entire transaction process.
All sales are final. We do not offer refunds for any purchases made on GhostPOV, including premium plans and add-on credits.
This policy exists because our premium features provide immediate value and access to AI-powered services that incur costs from the moment they are activated.
We strongly encourage you to thoroughly evaluate our service before making any purchase:
All prices displayed on GhostPOV are inclusive of applicable taxes as per Indian tax regulations. Goods and Services Tax (GST) will be added where applicable and will be clearly shown during the checkout process.
International customers may be subject to additional taxes or duties imposed by their local jurisdictions, which are not included in our pricing.
Upon successful payment, you will receive a detailed invoice and payment confirmation via email. This invoice will include:
All prices are displayed in US Dollar (USD), but payments are handled in Indian Rupees (INR). For international customers, your bank or payment provider will handle currency conversion at prevailing exchange rates, which may include additional conversion fees.
If your payment fails, please check with your bank or payment provider first. Most issues can be resolved quickly by contacting your financial institution.
Common causes of payment failures include:
We recommend contacting your bank or payment provider first to resolve any payment issues. You can then retry the transaction once the issue is resolved.
For any payment-related issues, billing questions, or disputes, please contact our support team with the following information:
We aim to respond to all payment-related queries within 24-48 hours during business days. Complex issues may require additional time for investigation and resolution.
We may update this Payments Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will:
Continued use of our services after policy updates constitutes acceptance of the revised terms.
Payment-related data collection and processing is governed by our Privacy Policy, which is incorporated into this Payments Policy by reference.
We collect only the minimum necessary information to process payments and provide our services. Financial data is processed exclusively by our payment processor and is not stored on our servers.
You have rights regarding your personal data as outlined in our Privacy Policy. For payment-specific data inquiries, please contact our support team.
Governing Law: This Payments Policy is governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of Indian courts.
Severability: If any provision of this policy is found to be unenforceable, the remaining provisions will continue in full force and effect.
Integration: This policy works in conjunction with our Terms of Service and Privacy Policy to form our complete agreement regarding payments and billing.
For payment-related queries, billing questions, technical issues, or general support, please contact us at: payments@ghostpov.xyz
We aim to respond to all inquiries within 24-72 hours during business days.
This Policy is effective as of July 7, 2025.